Order Management

Have confidence when you're quoting

Expandable’s order management system controls all phases of customer order processing including quotations, forecasts, committed orders, available to promise, shipments, and return authorizations. Real-time automatic credit checking at both order entry and shipment time ensure proper credit control.

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Accurate Orders. On-Time Deliveries. Happy Customers.

Order Processing that Fits Your Business

Customer satisfaction begins with making it simple for people to become customers. With Expandable’s handy Form Flow Designer, users can customize their order entry screens to reflect the way transaction data is collected. Users save time, minimize key strokes and reduce errors. Because Expandable is an integrated system, once an order is entered, everyone across the enterprise has real-time visibility of related progress and can work as one to make sure customer expectations are satisfied.

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At a glance

Order Management Modules

Sales Order Management

Control all phases of customer order processing including quotations, forecasts, committed orders, available to promise, shipments, and return authorizations.

Volume Pricing

Provide discounts based on sales volume from a designated time period, using special pricing for parts sold through the Sales Order Editor to customers with a particular Customer Master Table Class Code.

RMA Processing

Provide flexibility and controls for managing the return process. Customer returns can be entered to return goods for credit, warranty repair, or replacement.

Quick Sales Order Entry

Simplify order entry by collapsing Expandable’s three editor windows into a single overlay editor that resembles a sales order form.

Serial Number Tracking

Offer cradle-to-grave tracking of serial numbers for both shipping and customer returns.

Sales and Booking Analysis

Generate sales and commission reports by sales representative, region, product line, currency, etc.

Configuration Control

Provide fast, mistake-proof quoting and order entry while eliminating the engineering overhead involved in maintaining hundreds or thousands of custom bills of materials.

Credit Card Validation

Accept and manage credit card payments directly through Expandable ERP using the credit card validation interface.

Aberdeen Report

Expandable Customers Outperform Industry Averages in Productivity Gains

ERP standardizes processes, boosts efficiency, and modernizes operations, giving businesses a competitive edge. Aberdeen’s survey of 445 manufacturers, including 65 using Expandable, shows these users achieve significant productivity gains through best practices and optimized workflows.

Inventory Accuracy 96

Exceeds industry average

Reduction in Inventory Levels 16

5% better than industry average

Manufacturing Schedule Compliance 93

Exceeds industry average

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